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Park Policies


Sometimes you have to give up some modern conveniences to enjoy the wilderness! We use an outside company that provides Wifi, & it is not high-speed, but it's the best our area offers.  So if you just want to check some email or social media sites, you should be just fine. We have free wifi on-site, or you can purchase faster WiFi directly from your device. Verizon Wireless & AT&T has some coverage at the campground.

Safety Rules

  • Pool rules and hours are posted at the pool. WARNING - THERE IS NO LIFEGUARD ON DUTY - Children under the age of 14 must be supervised by an adult.
  • For health sake, RV sewer connections must be clamped tightly at both ends. NO discharging of septic tanks or grey water is permitted except into the septic system.
  • Be sure to lock your vehicles and rooms; the resort is not responsible for theft.
  • In order to maintain this beautiful healthy natural forest, we ask that you do not cut any trees or collect fallen wood or dead branches; don’t disturb or annoy any of the native animals; do not destroy or collect plants. This beautiful park has many trees with large first-growth Redwoods among them, and from time to time these trees shed their limbs as part of their natural pruning process. Please be aware you are at your own risk. Redwoods River Resort and its owners will not be responsible for any damages to your vehicles and or private property
  • For our activities, ALL children under the age of 7 MUST be accompanied by an adult.
  • The use of any firearm or projectile weapons, ie, Pellet Guns, Wrist Rockets, BB Guns, Bow’s, Guns, is NOT permitted in the park.
  • The use of ATVs, Quad Runners, Mini-Bikes, or any self-propelled device are not allowed in the park.


  • To assure your enjoyment of the resort, you can be sure that we will take swift measures, up to and including terminating the stay without a refund, to enforce the following regulations that are violated by you or your guests.
  • Quiet hours are between 10:00 PM and 9:00 AM, loud music is not allowed at any time.
  • Smoking is NOT allowed in any buildings; a $250.00 cleaning fee will be charged to violators.
  • Hose washing of vehicles, extensive maintenance, and operation of generators are not permitted in the park.
  • To keep the park looking natural we do not allow clothes lines in campsites.
  • Do not burn trash! Please us the garbage containers provided throughout the park.
  • DO NOT build large fires in the fire pits. Please clear any dry vegetation away from your fire pit
  • We are a Politics/Religion-Free Zone - Everyone is here to relax and escape from the daily grind, so the hanging of signs and flying of flags/banners here is not allowed.

Reservation Policy

Booking is guaranteed upon receipt of 50% deposit.  We accept Visa, MasterCard & Discover.  All lodging requires a credit card authorization upon check-in.

Arrival/Departure Policy

We do NOT accept any arrivals prior to Noon for any reason.

  • Campground check in time -- 2:00 PM.
  • Cabin & hotel rooms check in time -- 3:00 PM.
  • The Redwood Vacation Rental check-in time -- 4:00 PM
  • Check out time -- 11:00 AM - All accommodations.

Cancellation Policy

At Redwoods River Resort, we value transparency and want to ensure that you are well-informed about our cancellation policy. It allows us to effectively manage our room availability. To protect yourself from potential charges due to cancellations, we recommend considering trip cancellation insurance. Please be aware that this insurance is not included in our room rates and is facilitated through third-party providers. You can purchase it at the time of booking or within 14 days of your booking through Squaremouth.com. This platform offers options such as "CFAR" (Cancel For Any Reason) Insurance, which can reimburse up to 75% of your trip cost.

Reservation Deposits: A deposit equivalent to one night's rate is required to secure a 1-night reservation. For longer reservations, a deposit of 50% of the total cost is needed.

Lodging, Group Site, Holidays, and Special Events:

Cancellations for ANY reason:

  • 30 days or more before your reservation: Penalty of 50% of the 1st night only.
  • 29 days or less before your reservation: Penalty of 50% of the entire reservation or one night (whichever is greater).
  • For shortening your stay within 7 days or less: Penalty of 50% of each canceled night.
  • For changing dates or postponements within 7 days or less: A $50 change fee per room applies.
  • Early departures and delayed arrivals, for any reason, will be charged the full cost of the reservation.

Campground (Except for Special Events & Large Groups):

Cancellations for ANY reason:

  • 14 days or more before your reservation: Penalty of 50% of the 1st night only.
  • 13 days or less before your reservation: Penalty of 50% of the entire reservation or one night (whichever is greater).


FLEX RATE: Reservations can be canceled or changed at no cost up to 72 hours before arrival. Within 72 hours, the standard cancellation policy applies.All NO SHOWS forfeit the deposit (100% for a 1-night reservation and 50% of the stay for reservations longer than 1 night).

Payment Terms:

All balances are due in full at check-in. Discounts for seniors (62 & over), AAA members, and Military personnel are applied upon check-in. We accept Visa, MasterCard, and Discover but do not accept American Express cards.

Third-Party Reservations:

Guests who have made reservations through online travel agents or other third-party travel professionals should contact their booking provider directly for information on changing or canceling a reservation. Any changes must be processed through the third-party agent.


Cancellation Policy

Garbage and Recycling

For your convenience, we have installed garbage center’s throughout the park (see map for locations). Due to animals and birds around the park, please make sure that you bag your garbage before placing it in the cans and that the garbage centers’ lid is closed.


Now you can join us in preserving the beauty of this environment. We have placed five recycling centers throughout the park. Yes we recycle cardboard too, so leave yours next to the recycling center.