Redwoods River ResortRedwoods River Resort


Redwoods River Resort PoliciesWelcome to Redwoods River Resort. We know your stay in this incredible Redwood forest will be relaxing and enjoyable, especially if we all cooperate in maintaining the environment as follows. The staff is here to serve you, so don’t hesitate to call on any of us.

Use of the Resort’s facilities are for paying guests only. Permission to enter, rent, and or use any portion of the premises will be at the discretion of the management. Checkout time is 11:00 AM. In order for us to have time to prepare the facilities for the guests who will be checking in.

                                ~PLEASE NO LATE CHECKOUTS~



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~Safety Rules~

  • Pool rules and hours are posted at the pool. WARNING - THERE IS NO LIFEGUARD ON DUTY - Children under the age of 14 must be supervised by an adult.
  • For health sake, RV sewer connections must be clamped tightly at both ends. NO discharging of septic tanks or grey water is permitted except into the septic system.
  • Be sure to lock your vehicles and rooms; the resort is not responsible for theft.
  • In order to maintain this beautiful healthy natural forest, we ask that you do not cut any trees or collect fallen wood or dead branches; don’t disturb or annoy any of the native animals; do not destroy or collect plants. Let the next person pass this way and enjoy them too. When using our beautiful Eel River access trail, be aware that these are wild and natural areas where caution and care must be exercised at all time for your safety and maximum enjoyment. This beautiful park has many trees with large first growth Redwoods among them, and from time to time these trees shed their limbs as part of their natural pruning process. Please be aware you are at your own risk. Redwoods River Resort and it’s owners will NOT be responsible for any damages to your vehicles and or private property.
  • For our activities, ALL children under the age of 12 MUST be accompanied by an adult.
  • The use of any firearm or projectile weapons, ie, Pellet Gun’s, Wrist Rockets, BB Guns, Bow’s, Guns, is NOT permitted in the park.
  • The use of ATV’s, Quad Runners, Mini-Bikes or any self propelled device are not allowed in the park.

~Regulations~

To assure your enjoyment of the resort, you can be sure that we will take swift measures, up to and including terminating the stay without a refund, to enforce the following regulations that are violated by you or your guests.

  • Quiet hours are between 10:00 PM and 9:00 AM, loud music is discouraged anytime.
  • Smoking is NOT allowed in any buildings; a $250.00 cleaning fee will be charged to violators.
  • Hose washing of vehicles, extensive maintenance, and operation of generators are not permitted in the park
  • To keep the park looking natural we do not allow clothes lines in campsites.
  • Do not burn trash! Please us the garbage containers provided throughout the park.
  • DO NOT build large fires in the fire pits. Please clear any dry vegetation away from your fire pit.
  • Pets are allowed only in the campground and MUST be on leashes at ALL times and are NOT to be left unattended. Consistent barking will not be tolerated, anyone violating this WILL be asked to leave. Please clean up after your pet NO pets allowed in rooms or cabins, a $250.00 fee will be charged to violators. NO DOGS ALLOWED IN PLAYGROUNDS.

~Reservation Policy~

  • Booking is guaranteed upon receipt of 50% deposit.  We accept Visa, MasterCard & Discover.  All lodging requires a credit card authorization upon check-in.

~Arrival/Departure Policy~

We do NOT accept any arrivals prior to Noon for any reason.

  • Campground check in time -- 2:00 PM.
  • Cabin & hotel rooms check in time -- 3:00 PM.
  • The Redwood Vacation Rental check-in time -- 4:00 PM
  • Check out time -- 11:00 AM - All accommodations.

~Cancellation Policy~

2018 CANCELLATION POLICY: We are a small, privately owned business and due to our small size, cancellations impact us significantly. For this reason, we uphold a strict policy as we will be turning away other bookings in honor of your reservation.

Reservations require a payment of 50% deposit of the total cost of reservation (including room tax if applicable) at the time of booking. Booking is effective only upon receipt of 50% deposit. Final balance is due at check-in. Guest is responsible for all nights reserved (as indicated by the confirmation letter) regardless of guests actual early or late arrival or departure. We highly encourage Trip Insurance.

    • ROOMS / CABINS / VACATION RENTAL / GROUP SITE / BUDDY SITE:
    • Deposit = 50% of entire stay
    • 30 days or more- Penalty = 50% of 1st night only
    • 29 days or less - Entire deposit (50%) becomes NON-REFUNDABLE for any reason.
    • CAMPGROUND ONLY (except Holidays/Special Events and large groups):
    • Deposit = 50% of entire stay
    • 14 days or more - Penalty = 50% of 1st night only
    • 13 days or less - Entire deposit (50%) becomes NON-REFUNDABLE for any reason.
    • NO SHOWS: Forfeit entire 50% deposit
    • LARGE GROUP BOOKINGS:  Have a 30 day Cancellation as above
    • All HOLIDAYS & SPECIAL EVENTS

    • Deposit = 50% of entire stay
    • 30 days or more- Penalty = 50% of 1st night only
    • 29 days or less - Entire deposit (50%) becomes NON-REFUNDABLE for any reason.

LODGING POLICIES: NO PETS (May-Sept), NO SMOKING. A $250 Cleaning Fee will be imposed for breaking these rules.

      • $75 Security Credit Card Authorization FOR ALL LODGING
      • $300 Security Credit Card Authorization for The Redwood Vacation Rental
  •      These funds will be held on your credit card until departure. We hold this amount in case of damage to the property or furnishings, dirt or other mess requiring excessive cleaning.
    • DEBIT CARDS WARNING: If you are using a DEBIT CARD, funds will be held limiting your access to those funds. Any unused funds upon checkout will be released and will be made available in accordance with the terms of YOUR banking institute's policy & could take up to 14 days. We have no control over the amount of time the money is held and for this reason we do NOT recommend using Debit cards for your authorization.The Resort is not responsible for insufficient funds fee's you may incur.
    • LATE ARRIVALS:If you will be arriving after Store hours, we will arrange for a late check-in for you. If you do not arrive on your arrival date, your Room/Cabin or Site will be RELEASED after 10am the following day, UNLESS we hear from you! Your deposit is non-refundable.

LATE ARRIVALS:If you will be arriving after Store hours, we will arrange for a late check-in for you. If you do not arrive on your arrival date, your Room/Cabin or Site will be RELEASED after 10am the following day, UNLESS we hear from you! Your deposit is non-refundable.

~Pet Rules~

PET RULES-Campground:

  • Pit Bill, Pit Bull Mixes and dogs of aggressive nature are not allowed. If you or a member of your party violates this rule, you will be asked to leave without refund.
  • First pet is FREE! The 2nd and 3rd pet is $2 per pet, per day.
  • Pets are allowed only in the campground and MUST be on leashes at ALL times and are NOT to be left unattended.
  • Consistent barking will not be tolerated, anyone violating this WILL be asked to leave.
  • Please clean up after your pet.
  • Pets are NOT allowed in rooms or cabins during the summer season, a $250.00 fee will be charged to violators & you will be asked to leave without refund.
  • NO DOGS ALLOWED IN PLAYGROUNDS OR POOL AREA.

PET RULES-Rooms/Cabins: PET-FREE May-Sept

  • Pets are only allowed in "select rooms/cabins" during our Off-Season (Oct- early May) exact dates vary.
  • Pet fee is $25 per stay with a 2 dog maximum.
  • Pit Bill, Pit Bull Mixes and dogs of aggressive nature are not allowed. If you or a member of your party violates this rule, you will be asked to leave without refund.
  • Pets MUST be on leashes at ALL times and are NOT to be left unattended.
  • Consistent barking will not be tolerated, anyone violating this WILL be asked to leave.

~Garbage and Recycling~

For your convenience we have installed garbage center’s throughout the park (see map for locations). Due to animals and birds around the park please make sure that you bag your garbage before placing it in the cans and that the garbage centers’ lid is closed.

DO NOT LEAVE GARBAGE AT YOUR SITE

Now you can join us in preserving the beauty of this environment. We have placed five recycling centers throughout the park. Yes we recycle cardboard too, so leave yours next to the recycling center.

 


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Redwoods River Resort & Campground 75000 Highway 101
 Leggett, CA 95585
Phone: 707-925-6249
Fax: 707-925-6413

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